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FAQS

NURSERY

May I come to the nursery and shop?

No, we are an internet retail store only.  The nursery is not open to the public.

Do you have a wholesale pricelist?

No, we do not sell wholesale.

Can you send a catalog?

We no longer print a paper catalog.

PLANTS

What time of the year do you ship plants?

We can ship hardy plants all year long except during periods of very extreme heat or cold.

What size pots are the plants shipped in?

We do not ship in pots. All of the plants are shipped bare-root, except for Hardy Sedum which is partially bare-rooted.

Do you label the plants?

All of the plants are shipped in paper bags with identifying labels.  The labels will last for several months without fading or breaking, but are not intended for long-term use.

What size are the plants that you ship?

In general, we send a plant/plants that when repotted, will fit in a 4 inch pot.  For Sempervivum and Jovibarba rollers, this is usually a larger rosette and at least 2 offsets.  If rosettes are small, mulitple rosettes or a cluster of rosettes are sent. 

What do the designations 'small', 'medium', and 'large' mean in the Sempervivum descriptions?

This refers to potential size the plant may grow to, not the size plant we ship.  The ulitmate size depends a great deal on the environmental parameters in which the plant is grown (the exposure, fertility level, etc.).  'Small' may mean anywhere from 1/8 inch to possibly 1 inch in diameter. 'Large' can be 3-4 inches in diameter to as much as a foot.  'Medium' is somewhere in between.

SHIPPING & PAYMENT

Do you ship to international destinations?

Yes, please refer to the 'Shipping Information' page for important details.

How do you ship plants and how much does it cost?

We prefer to ship via US Priority mail.  All shipping prices refer to US Priority Mail only.  You can review shipping costs prior to finalizing an order.  These costs are predicated upon the total dollar amount of the order and the state in which you live.  If for some reason we ship via any method other than US Priority Mail, additional charges may apply.

What payment methods  will you accept?

We accept payment by personal check, or by the following methods:

Visa, Mastercard, American Express, Discover, and Paypal